Testimonials

    “Easy Check-In & Check-Out”
    “My visit was very fast with easy check-in and check-out. I will definitely come back. It is very hard to find good customer service and people who truly care about their patients. I found that special touch here.”
    - Miranda P.
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    “Extremely Hospitable”
    “They all were kind and extremely hospitable and went out of their way to let me know I was going to be okay and to help my pain in the meantime.”
    - Mike H.
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    “Treated Me Very Well”
    “The review, X-ray, and follow up were all completed very quickly and I was treated and on my way in less than 30-45 minutes. The staff was friendly, efficient, knowledgeable, and treated me very well. I will use them the next time!!”
    - William J.
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    “I Was Impressed”
    “I was impressed with how quickly I was seen and the thoroughness of the doctor. The doctor was honest, caring, and informative.”
    - Mary R.
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    “The Service is Fast”
    “The staff and doctor are always very nice and pleasant to interact with. The service is fast, and the times you get when you sign in online are surprisingly accurate. The facility is clean, bright, and in a convenient location.”
    - Robert G.
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    “I Felt Comfortable”
    “The nurse and PA were both personable and I felt comfortable, even though I personally felt icky. They explained everything they were doing, shared local resources with me, knowing I was new to the area.”
    - Laura K.
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    “Amazing Bedside Manners”
    “What a great find. The front desk girl was very helpful and courteous. Dr. McInnerney has amazing bedside manners and professionalism.”
    - Carla C.
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    “Really Knowledgeable”
    “I was seen by Keith and he did a thorough exam and diagnosed me right away. He gave me clear instructions and was really knowledgeable. I couldn’t have had a better experience.”
    - Eric F.
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    “Knowledgeable & Professional”
    “The team was very knowledgeable and professional. It’s not often when places are busy that the staff takes so much time. Thanks to Kristina and the rest of the Staff.”
    - John J.
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    “Impeccable Facilities”
    “This is how urgent care should be. Courteous staff, impeccable facilities, and as their name says - Fast. Thank you staff at Better Faster for taking care of me and my family!!!”
    - Michael S.
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    “Dr. Keith Was Knowledgeable”
    “Dr. Keith was knowledgeable, understood my pain, and tried to get X-rays and checkups done in the same room so I didn’t have to keep moving as it was so painful. It the little things that stand out for me to be a return client, and I would recommend ”
    - Jessy K.
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    “Made the Experience Pleasant”
    “They helped me get in right away. The staff was very thorough and able to diagnose me within minutes. They were very helpful and somehow made the experience pleasant even though I felt so sick.”
    - Stefanie M.
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    “Very Positive Experience”
    “By the time I boarded my plane I was able to walk again pain-free. I want to thank Dr. Dennington, Keith McInnerney, PA-C, Kristina Jones, and the Front Desk for a very positive experience.”
    - M. Murphy
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    “Put My Mind at Ease”
    “The staff was friendly and professional, and the whole visit was only an hour, including filling out paperwork. The visit put my mind at ease, in view of an upcoming vacation.”
    - Greg J.
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    “Never Had to Wait Long”
    “Been multiple times now for flu tests, strep, and just general cold issues. Never had to wait longer than 5 min (thank you online check in). Clean location as well!”
    - Meredith M.
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    “In & Out in Record Time”
    “I definitely feel like this is the best urgent care in the Southlake/Grapevine area. Super friendly, helpful & efficient staff. I am always in and out in record time without feeling rushed by the care provider.”
    - M. G.
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    “Top Notch”
    “The waiting room is clean and inviting and the staff is friendly. The care I received was top notch and all in all, I was in and out in about an hour.”
    - Eric M.
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    “I Love this Office!”
    “I love this office! I had a wonderful experience but wanted to actually say how great Ebone in the billing department is.”
    - Robert C.
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    “When I Arrived, I Was Impressed”
    “The appointment was made through the internet and when I arrived I was impressed with how quickly I was able to see medical staff. The staff took the time to listen to my questions and showed concern for me as a patient.”
    - Bob C.
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    “Amazing Experience!”
    “What an amazing experience. I arrived, was greeted, and then efficiently taken back for vitals. The primary person came in and took the time to explain his thoughts on my condition, the need for X-rays, and possible outcomes.”
    - Pauline B.
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    “Clean & Modern”
    “This was the best urgent care experience I’ve ever had. The facility was clean and modern, more like a doctor’s office than typical urgent care.”
    - Nikki M.
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    “My 1st Choice”
    “Twice in 3 days! Both visits with no wait, super friendly & professional staff. Definitely become my 1st choice for urgent family medical needs.”
    - David F.
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    “The Staff at Better Faster Was Great”
    “The staff at Better Faster was great. They did not rush me through my exam. The Nurse Practitioner instilled me with plenty of confidence that she had all the proper skills to treat me.”
    - Inga B.
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    “I Received Excellent Care”
    “I was able to get right in and I received excellent care. There's no doubt that if I need a doctor when I'm away from my doctor I will go to Better Faster Urgent Care!”
    - Gary E.
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    “I Was Pleasantly Surprised”
    “I was pleasantly surprised with this clinic, and would go there again. Each person I encountered was very professional, the facility was immaculately clean.”
    - Kristy W.
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    “Caring & Compassionate”
    “Our family has visited Better Faster Urgent Care multiple times and the staff is always very friendly. Each PA or NP we see is kind, caring, and compassionate. They have always taken the time to listen to us and explain the treatment.”
    - Linda K.
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    “I Got Seen Quickly”
    “I got seen quickly, and everyone on the staff was so nice! I didn’t know I had a fever before I went in, either.”
    - Natalie J.
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    “Faster & Easier”
    “Been to Better Faster Urgent Care many times. They are always quick to admit me to a room. I use them for illnesses and injuries because they are faster and easier to get into as compared to my Primary Physician.”
    - Dave C.
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    “Fabulous Place!”
    “Fabulous place! Went on Sat, no wait took me back so fast that my husband got to fill forms out in the exam room. I saw the PA Lauren and she was SO friendly and helpful.”
    - Jill D.
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    “Amazing!”
    “LOVE LOVE LOVE this place & Dr. Keith. We have seen him multiple times & he is amazing! This is the only urgent care we go too & would recommend it to everyone.”
    - Nicole G.
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    “Excellent Staff”
    “Excellent staff and very knowledgeable! I was traveling for business and had a severe allergic reaction to something and searched Yelp and found them.”
    - Heather E.
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    “I Couldn't Be Happier”
    “My sister recommended Better Faster Urgent Care, and I couldn't be happier with the treatment I received. The facility was very clean, the front desk staff was quick and efficient.”
    - Tracy B.
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    “Never a Wait”
    “We have been into Better Faster quite a few times since they opened and every single time has been fantastic. Never a wait, extremely thorough and careful, and exceptionally clean.”
    - Eliz H.
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    “Nice & Professional”
    “Better Faster Urgent Care is on the list. It is close to where I was located at the time. The staff was very nice and professional. The facilities look new and very clean.”
    - Maui Q.
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    “Very Friendly”
    “Sharon, the nurse practitioner, was very friendly, answered all my questions, and was very capable of treating me with stitches. I would recommend this location and visit again, but hopefully won't have the need.”
    - Meredith C.
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    “Fantastic Urgent Care Facility”
    “Fantastic urgent care facility. I've been to several different ones over the years and they all typically have the same issues: very long wait times and poorly trained staff. This place is totally different.”
    - Clark C.
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